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Pager · The reliability layer for IoT

Asleep for years. Answers in seconds.

Pager is the reliability layer that lets a tiny, mostly-asleep device feel instant. Messages, requests and instructions are held, pushed, retried and escalated by the server, so the device spends its life sleeping and its battery lasts years, yet when you need it, it answers in around 20 seconds.

~20s typical delivery, 40 at the very worst
5+ yrs on a single AAA battery; bigger cells run a decade
~1m concurrent connections on one mid-size server
0 messages silently lost: delivery is confirmed or escalated, never assumed
How it works

The server does the worrying.

Most connected devices stay reachable by constantly asking the network "anything for me?", and that polling is what eats their batteries. Pager inverts the model. The device sleeps almost all of its life. The server holds every message, pushes it down the device's secure connection the moment it's reachable, retries until delivery is confirmed, and if the device has gone completely dark, escalates to a wake-up SMS that pulls it back online.

Because the reliability lives server-side, the device can be genuinely tiny and cheap, and the guarantees still hold. Security is in the plumbing: per-device cryptographic keys and sender allow-lists, so a device only ever acts on instructions from someone entitled to give them.

  • Held: every message queued server-side until the device can take it
  • Pushed: delivered the instant the device is reachable, no polling
  • Retried: until receipt is confirmed, not assumed
  • Escalated: a wake-up SMS brings back a device that's gone dark
What it's for

Two jobs, one tiny device.

Knowing something's offline takes seconds. Everything after that is where the money goes.

The "what happened?" device

When kit goes offline, the question that costs money is why, because the thing that would tell you has stopped talking. Pager can still reach it, ask, and carry the answer back for pennies. An engineer call-out to do the same job runs to hundreds of pounds, and fleets have thousands of sites.

The backup channel

While the main connection is down, critical data keeps flowing. On a refrigerated lorry, an unbroken temperature record is the difference between a delivery accepted and one refused, and a single refused load can cost six figures. Pager carries the record through the outage.

Where it runs today

Already trusted with the unglamorous stuff.

Pager works where failure is expensive and power is scarce. Today that means:

Refrigerated fleets

Nationwide vehicle fleet: temperature monitored end to end, with the record intact even when the main tracker drops out.

Power networks

A nationwide power company uses it for on-demand mains monitoring: ask any point on the network how it's doing, get an answer in seconds.

Street-level cabinets

Last-resort connectivity and tamper alerts for street infrastructure: the box can always be reached, even when its main line is the fault.

Sensor networks

Thousands of water, float, temperature, humidity and tamper sensors, each expected to sit quietly for years and speak up the moment it matters.

It also sits underneath critical infrastructure as security and backup communications, the layer that still works when everything above it doesn't.

The numbers

Engineered for scarcity.

Power, signal, bandwidth, budget: pager assumes there's almost none of each, and behaves accordingly.

~20s typical time from send to device, roughly 40 seconds at the absolute worst outside roaming
5+ years on one AAA battery; most enclosures fit 10,000mAh+, which is effectively the life of the hardware
100,000s of devices handled by a single small VM; no server farm, no ops team
~1m concurrent connections held on one mid-size box in a few gigabytes of RAM
A handful of database writes per second, even with a million-device fleet reporting in
LTE-M as the workhorse radio, with SMS wake-up as the escalation path of last resort
Pager enquiries

Running a fleet that must not go quiet?

If you operate vehicles, sites, cabinets or sensors at a scale where call-outs sting and silence costs money, pager will probably pay for itself embarrassingly fast. Tell me what you're running and I'll tell you what it would take.