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Middleton-in-Teesdale · Mickleton · Bowlees · Forest-in-Teesdale · Langdon BeckFrom Middleton and Mickleton up past High Force to Langdon Beck, the dale runs on real businesses: hotels, holiday lets, hill farms, the mart, the shops and cafés in Middleton and good trades, all needing IT that just works. serow does all of it as one job: email, CRMs, custom software, IT support and cyber security, built by one person who then answers the phone about it. Based in the Pennines, one pass over Harthope from you, so help is minutes away remotely and the same day in person when it needs hands on.
Also covering Lunedale, Grassholme, Newbiggin, Holwick, High Force and Harwood and every farm track up to Cow Green.
Photo slot: real Teesdale, working shot, no stock.
Most firms sell you a helpdesk and a ticket number. I give you a setup designed by one person, who then answers the phone about it. Being one pass away helps. The bigger difference is that the whole job sits with one person, start to finish.
Everything serow does, delivered with a DL12 postcode in mind: the same systems a city firm would sell you, run by someone over the hill rather than down the A66.
All-in-one systems: bookings, jobs, quoting, invoicing and dashboards on one screen, for hotels, holiday lets, farms and every firm trading up the dale.
Email done properly, laptops and phones that just work, the office network behaving, and support in minutes, not days. One monthly plan, one person.
Every device protected, scams kept out of the inbox, data backed up off the dale and tested, and Cyber Essentials when the insurer or the tender asks. Done quietly, mostly remotely.
Paperwork that reads itself, bookings forecast from your own seasons, and first drafts of the replies and reports that eat the evenings.
Bookings that never double-book, a back office safe from scams, and card machines that keep trading when the power blinks.
Records, job sheets and invoicing that work from the quad or the mart ring, with client and stock data locked down properly.
Tills, payments and email that behaves, with quotes and invoices done from the van.
Moved here to work from the dale and now have gigabit to the door? A setup that's secure, backed up and worth staking a deadline on.
No. Site visits anywhere in the dale, Middleton, Mickleton, the villages up to Langdon Beck and the farms between, are free, with no call-out fee for the first look at any job.
Middleton-in-Teesdale, Mickleton, Lunedale and Grassholme, Newbiggin, Bowlees, Holwick, High Force, Forest-in-Teesdale, Langdon Beck, Harwood and everywhere between and above. If it's up the dale from Middleton, it's local to me.
Free, no-obligation look at what you've got and what's actually worth doing, anywhere in Teesdale. I'll tell you honestly if you don't need me.