England's highest market town sits a long way from everyone else's service area: Carlisle, Hexham and Penrith are each an hour on a good day, and the firms based there price the drive accordingly. serow works the other way round. Based in the Pennines, on the moor often, with email, CRMs, custom software, networking and security built for exactly this kind of place. Fixes in minutes remotely, visits the same day, not when the van's next passing.
Covering Alston, Nenthead, Garrigill, the South Tyne farms and everything up to the tops.
Photo slot: real Alston Moor, working shot, no stock.
Alston Moor pioneered community connectivity with Cybermoor while most of rural England was still waiting for dial-up to improve. That changes what a technology partner should be here.
Everything serow does, delivered to the moor: the same systems a city firm would sell you, run by someone who's often up here anyway.
All-in-one systems: CRM, bookings, jobs and invoicing on one screen, for shops, accommodation, attractions and every firm trading up here.
Email done properly, scams kept out, data backed up off the hill and tested, Cyber Essentials when the insurer asks, and support in minutes, not after the drive over Hartside.
Business-grade networking through thick stone: secure Wi-Fi, wired backbones, guest networks kept separate, and links between buildings when the fell gets in the way.
Paperwork that handles itself and cameras that understand what they see, running locally when the job demands it.
Tills, bookings and payments running smoothly through every season, with guest Wi-Fi worth reviewing.
Ticketing, bookings and visitor Wi-Fi for the moor's mining-history sites and railways.
A proper IT setup without hiring an IT department: security, backups and support on one plan.
Serious setups for people who moved here to work from the moor: secure, backed up, and a connection you can stake a deadline on.
No. Site visits anywhere on the moor, Alston, Nenthead, Garrigill and the farms between, are free, with no call-out fee for the first look at any job.
Neatly. Cybermoor got this moor connected years before most of rural England; serow builds the layer that runs on top of a connection: software, security, backup and support. Different jobs, same aim.
That's the point of most of what I build. Systems are designed assuming the roads over will close a few times a year, and most work carries on remotely when they do.
Yes. A booking form, a CRM tidy-up, moving the office onto proper email. Small jobs are often how the bigger ones start.
Free, no-obligation site visit anywhere on Alston Moor. I'll tell you honestly if you don't need me.