From Wolsingham up to Wearhead, the dale is full of real businesses: agents, accountants, shops, hospitality, producers and good trades, all needing the same IT a city firm takes for granted. What they haven't had is a technology partner that starts from up here rather than an industrial estate in Durham. serow is based in the Pennines: email, CRMs, custom software, networking and security that keep working past Stanhope. When something breaks, help is minutes away remotely and same day in person, not the far end of the A689.
Also covering Eastgate, Westgate, Ireshopeburn, Wearhead and every farm track between.
Photo slot: real Weardale, working shot, no stock.
Every IT firm in the North East says they cover Weardale. Covering and turning up are different things.
Everything serow does, delivered with a Weardale postcode in mind: the same systems a city firm would sell you, run by someone up the road.
All-in-one systems for the dale's businesses: CRM, jobs, quoting, invoicing and dashboards on one screen, built around how you actually work.
Email done properly, scams kept out, data backed up off the dale and tested, Cyber Essentials when the insurer asks, and support in minutes rather than a van from town.
Business-grade networking for offices, shops and multi-building sites: secure Wi-Fi, wired backbones, guest networks kept separate, and links between buildings where the dale demands them.
Paperwork that reads itself and cameras that know what they're looking at, running on kit in your building when the broadband can't be trusted.
Listings, client records and compliance in one system, with client data locked down properly.
Client files protected, email that behaves, Cyber Essentials when the tender asks.
Tills, bookings and payments running smoothly, with guest Wi-Fi worth reviewing.
Orders, job sheets and invoicing that work from the van, the yard or the field.
No. Site visits anywhere in the dale are free, and there's no call-out fee for the first look at any job.
All of them: Wolsingham, Frosterley, Stanhope, Eastgate, Westgate, St John's Chapel, Ireshopeburn, Wearhead, Rookhope and everywhere between and above. If it's in the dale, it's local to me.
I live up here, so the same weather that reaches you reaches me, and most of what I build can be worked on remotely when the roads are bad. Systems get designed on the assumption that winter happens.
Yes. Plenty of useful work is a day or two: a booking form that talks to a calendar, a CRM tidy-up, moving the office onto proper email. Small jobs are often how the bigger ones start.
Free, no-obligation site visit anywhere in Weardale. I'll tell you honestly if you don't need me.